Terms of Service

Last updated: 13 March 2025

1. Introduction and operator

These Terms of Service ("Terms") govern your use of the website https://quarrionchivreal.world (the "Website") and any orders you place for products or services offered by us. By accessing the Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website or place orders.

The operator of the Website and the seller of products (including Activera) is:

Quarrionchivreal
120 Queen St, Brisbane City QLD 4000, Australia
Email: team@quarrionchivreal.world
Phone: +61732100668

2. Definitions

In these Terms: "we", "us", and "our" refer to Quarrionchivreal; "you" and "your" refer to the visitor or customer; "Products" means the goods (including Activera) offered for sale on the Website; "Order" means a request by you to purchase Products submitted via the Website or otherwise; "Consumer" means an individual acting for purposes outside their trade, business, or profession.

3. Use of the website

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to: use the Website in any way that violates applicable laws or regulations; attempt to gain unauthorised access to any part of the Website, our systems, or other users' data; use automated means (e.g. bots, scrapers) without our prior consent; transmit viruses, malware, or other harmful code; interfere with the proper functioning of the Website; or use the Website to collect or harvest personal data of others. We may suspend or terminate your access to the Website if we reasonably believe you have breached these Terms.

4. Products and information

The Products offered on the Website, including Activera, are described as accurately as possible. Product images and packaging are for illustration; the manufacturer may change packaging design without prior notice, and we are not responsible for such changes. All Products are food supplements or similar consumer products and are not medicinal products. They are not intended to diagnose, treat, cure, or prevent any disease. You should read the product information and instructions before use and, if you have health concerns, consult a healthcare professional. We do not make therapeutic or medical claims about the Products beyond what is permitted by law.

5. Orders and contract formation

When you submit an order (e.g. via the order form on the Website), you are making an offer to purchase the selected Products on these Terms. A contract between you and us is formed when we accept your order (e.g. by sending an order confirmation by email or by dispatching the Products). We reserve the right to refuse or cancel an order in certain circumstances, including: (a) the Product is unavailable; (b) we identify an error in price or description; (c) we suspect fraud or unauthorised use; or (d) we are required to do so by law. If we cancel an order after payment has been taken, we will refund you in accordance with our Return Policy and these Terms.

6. Prices and payment

Prices displayed on the Website are in Australian dollars (AUD) unless otherwise stated and include GST where applicable. We reserve the right to correct pricing errors; if we have already accepted your order at an incorrect price, we will inform you and either cancel the order (with a full refund) or offer you the option to complete the order at the correct price. Payment is due as specified at checkout. We accept the payment methods indicated on the Website. Payment processing may be carried out by third-party payment providers; their terms may apply. You must provide accurate payment and billing information. If payment fails or is reversed, we may cancel the order or suspend delivery.

7. Delivery and risk

Delivery terms (including timeframes and costs) are as stated on the Website and in the order confirmation. We will use reasonable efforts to dispatch and deliver within the stated times, but we do not guarantee delivery by a specific date unless we have expressly agreed otherwise. Risk of loss or damage to the Products passes to you upon delivery (or upon collection if you collect the Products). If you are a Consumer, ownership of the Products passes to you when we have received full payment and the Products have been delivered.

8. Returns and refunds

Our Return Policy applies to all returns and refunds. By placing an order, you agree to the Return Policy. If you are a Consumer in Australia, you may have statutory rights (including under the Australian Consumer Law) that cannot be excluded; our Return Policy and these Terms are subject to those rights.

9. Intellectual property

All content on the Website (including text, graphics, logos, images, and software) is owned by us or our licensors and is protected by copyright, trade mark, and other intellectual property laws. You may view and print pages for your personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works from the content without our prior written consent, except as permitted by applicable law.

10. Limitation of liability

To the maximum extent permitted by applicable law: (a) we exclude all implied warranties and conditions that are not expressly set out in these Terms; (b) we are not liable for any indirect, incidental, special, consequential, or punitive loss or damage (including loss of profit, data, or goodwill) arising from your use of the Website or the Products; and (c) our total liability to you for any claim arising from or in connection with these Terms, the Website, or the Products is limited to the amount you paid us for the relevant Products in the twelve months preceding the claim, or, if no payment was made, to one hundred Australian dollars (AUD 100). Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by law. If you are a Consumer, your statutory rights under the Australian Consumer Law or other applicable law are not affected by these limitations.

11. Indemnity

You agree to indemnify and hold us (and our officers, employees, and agents) harmless from and against any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Website or the Products; (b) your breach of these Terms; or (c) your violation of any law or the rights of a third party.

12. Privacy and data

Your use of the Website and any order you place are subject to our Privacy Policy and Cookie Policy. By using the Website and providing your data, you consent to the collection, use, and disclosure of your information as described in those policies.

13. General

These Terms, together with our Privacy Policy, Cookie Policy, and Return Policy (where applicable), constitute the entire agreement between you and us regarding the Website and the Products. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in effect. Our failure to enforce any right or provision does not waive that right or provision. We may assign our rights and obligations under these Terms to another entity; you may not assign your rights or obligations without our written consent. These Terms are governed by the laws of Queensland and the Commonwealth of Australia. The courts of Queensland and the Commonwealth of Australia have non-exclusive jurisdiction over any dispute arising from or relating to these Terms.

14. Contact

For questions about these Terms, please contact:

Quarrionchivreal
120 Queen St, Brisbane City QLD 4000, Australia
Email: team@quarrionchivreal.world
Phone: +61732100668